How long does it take for an order to arrive?
Please allow 2-3 weeks for US delivery due to large demand. Please allow 3-5 weeks for International delivery.
Important: Please note that delivery date for orders placed between January 20 - February 5 will be 4-6 weeks due to high demand and production process.
T-Shirts, Mugs and apparel items should be received within 2-3 weeks of your order date.
How much is shipping?
This depends on the product ordered, the total weight, and where we're shipping to. Shipping can range from $3.95 - $9.95 for single product, and additional shipping charge for each product ordered. On confirmation payment screen total amount will be listed before processing.
Shipping Delays: Our shipping partners do their best to ensure you receive your package on time, however occasional delays do occur. Pluto99 cannot be held responsible for delays caused by unforeseen or uncontrollable events such as: adverse weather conditions, mechanical problems and/or driver error.
What payment methods do you accept?
We accept all major credit cards through the Stripe powered Shopify Payment system. We also accept PayPal as well. No checks are accepting.
RETURNS & EXCHANGES
What is the return policy?
If you want to return your item for a refund you may do so within 30 days. For personalized items due to their custom nature, we cannot accept returns/replacement. We do not refund shipping cost. Return shipping is to be paid by the Buyer. Items can be shipped to:
320 S Flamingo Rd #321
Pembroke Pines FL 33027 USA
If you have a question about your return, contact us at firstname.lastname@example.org. We will answer back within 1 business day.